Jul 21, 2021
TP233 – Can Big Tech Companies Fix the Misinformation Pandemic?
Reed Smith and Chris Boyer discuss the current conversations on the role social media plays in moderating medical misinformation, how the big tech companies are responding, and how health systems are attempting to leverage their trust in creating authoritative content. They are joined by Dr. Bryan Vartabedian who shares the role physicians can play.
Jun 11, 2021
The TPS5 – Week of June 11, 2021
Welcome to the TPS5 for the week of June 11, 2021. This week: Five ways health systems can respond to US consumers, Apple’s new features allow you to share data with doctors, why NPS shouldn’t measure customer experience and how to propel telehealth quality.
May 14, 2021
The TPS5 – Week of May 14, 2021
Welcome to the TPS5 for the week of May 14, 2021. This week: How regulating hospital prices can impact care, anti-vaccine advocates make a business out of misinformation, nursing execs on the importance of digital health tools, and the vaccine emoji gets a new look.
Apr 30, 2021
The TPS5 – Week of Apr 30, 2021
Welcome to the TPS5 for the week of Apr 30, 2021. This week: Patient navigators go mainstream, how the pandemic is changing the future of healthcare work, Facebook targeting vulnerable communities with vaccine messaging and women over 50 spearheading vaccine rollouts.
Apr 9, 2021
The TPS5 – Week of Apr 9, 2021
Welcome to the TPS5 for the week of Apr 9, 2021. This week: Understanding happy patients, pandemic aid isn’t reaching most hospitals, how payers are helping with vaccine hesitancy and the burgeoning home health industry.
Apr 2, 2021
The TPS5 – Week of Apr 2, 2021
Welcome to the TPS5 for the week of Apr 2, 2021. This week: Has Facebook gone too far, Walmart Health’s CEO is leaving, patients getting weary of automated outreach and four health tech trends to watch.
Mar 26, 2021
The TPS5 – Week of Mar 26, 2021
Welcome to the TPS5 for the week of Mar 26, 2021. This week: How TikTok is changing healthcare marketing, hospitals actively hiding pricing data, shared decision making to address hesitancy and CVS’s new mental health initiative.
Mar 24, 2021
TP216 – Rebounding in a Sustainable and Equitable Way
In this episode, hosts Chris Boyer and Reed Smith share how the healthcare lessons we learned from the pandemic are transforming our industry in new ways and health equity should remain top of mind. Sam Lippolis, telehealth consultant and expert, joins to discuss the recent advancements of virtual health and shares the “worst law about telemedicine.”
Mar 5, 2021
The TPS5 – Week of Mar 4, 2021
Welcome to the TPS5 for the week of Mar 4, 2021. This week: Google stops tracking people across web sites, the Amazon Care/Intermountain/Ascension alliance, machine learning affects COVID-19 beliefs and healthtech’s digital dilemma .
Mar 3, 2021
TP213 – How the Vaccine is Strengthening Marketing’s Role in Communications
Reed Smith and Chris Boyer discuss how COVID vaccination efforts leveraging traditional marketing tactics, including developing personas, targeted messaging, and creating KPIs. They are joined by Tim Stewart of Jarrard Inc., who shares experiences and best-practices from working with health organizations across the country on vaccine communications.
Feb 26, 2021
The TPS5 – Week of Feb 26, 2021
Welcome to the TPS5 for the week of Feb 26, 2021. This week: Covid vaccine websites violate disability laws, normalizing telemedicine, from frameworks to flywheels and how CVS Health is addressing black health disparities.
Feb 19, 2021
The TPS5 – Week of Feb 19, 2021
Welcome to the TPS5 for the week of Feb 19, 2021. This week: Meeting the challenge of AI in healthcare, Google opens its first Minnesota office, Facebook widens ban on vaccine misinformation and why healthcare workers are rejecting COVID-19 vaccines.