Feb 28, 2018

Hospitals and health systems understand the importance of understanding and optimizing the customer experience. Whether through customer journey...

Feb 21, 2018

Recent changes to the Facebook News Feed algorithm are forcing hospitals and health systems to rethink their approach...

Feb 14, 2018

Disruption in healthcare comes in many forms, but the often when talking about outside threats to the industry,...

Feb 7, 2018

For integrated hospitals and health systems, the simple task of managing your online location directories – whether through...

Jan 31, 2018

Digital hospital marketers and communicators often struggle to build strong relationships with their audiences. At a time when...

Jan 24, 2018

There has been increasing demand for physicians and doctors to play a more active role in digital, but...

Jan 17, 2018

Celebrating their 50th episode, hosts Reed Smith and Chris Boyer decide to analyze top-10 lists of digital, social...

Jan 10, 2018

You don’t determine your digital strategy – your customers do. For hospitals and health systems, what this means...