Jul 24, 2024
Jul 17, 2024
Jul 10, 2024
Jul 3, 2024
Reed Smith and Chris Boyer discuss how developing a good data strategy is the underpinning of any successful digital transformation, experience or innovation strategy. They also reflect on the changing responsibilities of the Chief Data Officer over the years, and share myths related to data management.
Jun 26, 2024
Reed Smith and Chris Boyer share characteristics that distinguish between digital leaders and laggards in healthcare. They are then joined by Ben Dillon, who shares findings and insights from Geonetric’s most recent 2024 Healthcare Digital Marketing Trends Survey.
Jun 19, 2024
Chris Boyer and Reed Smith discuss the rising demand for personalized healthcare experiences and explore the challenges health systems face in meeting these expectations. They're joined by Keir Bradshaw of Merge, who offers insights on how Provider Data Management can improve personalization.
Jun 12, 2024
Chris Boyer and Reed Smith explore the future of search and SEO. They discuss recent changes to SEO algorithms and the challenge of integrating Gen AI into search experiences. Martha van Berkel shares perspectives on how search is evolving and tactics for the new search landscape.
Jun 5, 2024
Reed Smith and Chris Boyer discuss the differences between back-office and front-office digital health initiatives in healthcare and share how strategic alignment enhances Return on Experience (ROX) and hear insights from Ram Krishnan, CEO of Valent.io, on digital innovations in mental health.
May 29, 2024
Chris Boyer and Reed Smith delve into the concept of shared governance, exploring its definition and application across different fields. Sam Seering and Nithin Sathyamoorthy from Epic share insights on the role of shared governance in enabling marketing and technology decisions within healthcare systems.
May 22, 2024
Chris Boyer and Reed Smith discuss the state of the state of virtual care in 2024. From the repositioning of telehealth away from episodic care, to how state and federal legislation is advancing to support the wide-spread adoption of telemedicine, they share their perspective on how this important technology could be a significant digital health technology to help address the challenges of rural healthcare across the U.S.
May 15, 2024
Boyer and Reed Smith discuss how consumerism is driving changes in the healthcare industry and how Big Tech to retail healthcare entities are changing the landscape. Then, Danny Fell, Senior Vice President of Healthcare at BVK, joins the show to share his perspective on disruption and the trends shaping our industry.
May 8, 2024
Reed Smith and Chris Boyer review the “who,” “what,” and “how” of innovation and in health systems and reflect on how consumerism has changed the landscape over the last decade, illustrating ways that consumerism can drive innovation for our industry. This is part one of a special two part episode on the ways in which consumerism is driving change to hospitals and health systems.