In our annual “Best-of” 2020 show, hosts Reed Smith and Chris Boyer reflect back on this unprecedented year, sharing some of their most favorite topics, guests and episodes from the TouchPoint podcast and countdown listener’s top voted categories, including: best cold-open, best episode topic, best guest expert and the coveted Top Fan of 2020. 

Best Cold Open: 

• TP202 – Peppermint Desserts

Most Popular State (by Downloads): 

• California

Best Use of the Term “Unprecedented”:

• Whenever referring to our front-line healthcare workers (and the challenges they faced this year)

The Oddest Place We Recorded an Episode:

• HCIC@Home

Most Downloaded Episode: 

• TP153 – User-Centric Taxonomy

Best Episode (as voted on by our listeners): 

• TP157 – The Pursuit of Price Transparency in Healthcare
• TP158 – User Centricity in HealthCare Design

Best Episode Topic We Didn’t Record: 

• Intranets & Internal Communication Technology

Weirdest OS in Which Our Podcast Was Played:

• Windows Media Player

Who Is Smarter?

• Chris

Best Guest Expert:

• Rodney Reider on LinkedIn
• TP174 – The Evolving Role of Leadership in Healthcare

Best Fan of 2020:

• Michael Krivich on LinkedIn

Best Recommendation: 

• A garden shovel

Find Us Online: 

• Touchpoint podcast Twitter
• Reed Smith Twitter
• Chris Boyer Twitter
• Chris Boyer website
• Social Health Institute