TP342 – When Does “Patient Access” Actually Begin?

  • Aug 2, 2023
Touch Point Podcast
Touch Point Podcast
TP342 - When Does “Patient Access” Actually Begin?

Health systems realize that the opportunity that digital offers to solve patient access is tremendous. Yet, many still have a narrow definition of what “access” really is. In this episode, hosts Reed Smith and Chris Boyer define the term “patient access” and discuss how digital front door solutions are only part of the equation – and how consumer intent and public health outreach offers a greater opportunity to leverage digital to solve access to care issues. 

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Chris Boyer

Principal, @chrisboyer LLC  Using digital marketing, experience and UCD/CX to transform healthcare. Co-host of the touch point podcast and founder of the Touch Point Media network. 

Reed Smith

VP @jarrardinc, Advisor @MayoClinic Social Media Network and @SXSW Health & MedTech. @SocialHealthIns and @tpmnetwork founder