TP223 – ICYMI: Retail Healthcare vs. Healthcare Consumerism

  • May 12, 2021
Touch Point Podcast
Touch Point Podcast
TP223 - ICYMI: Retail Healthcare vs. Healthcare Consumerism

There are two forces at work that are poised to disrupt the healthcare industry – consumerism and the rise of retail healthcare. In this episode, hosts Reed Smith and Chris Boyer talk through how the current state of the industry is shifting the healthcare consumer, and how these shifts may run in conflict with the retail movement. They are joined by expert James A. Gardner, who shares his experience understanding the impacts retail healthcare is having on health systems across the country 

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Chris Boyer

Principal, @chrisboyer LLC  Using digital marketing, experience and UCD/CX to transform healthcare. Co-host of the touch point podcast and founder of the Touch Point Media network. 

Reed Smith

VP @jarrardinc, Advisor @MayoClinic Social Media Network and @SXSW Health & MedTech. @SocialHealthIns and @tpmnetwork founder