Episode 2: Fostering a Culture of Care in Healthcare

Marketing
Marketing
Episode 2: Fostering a Culture of Care in Healthcare
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Dan Dunlop’s Vision of Leadership and Marketing

In the second episode of “Live from HCIC 2023,” Dan Dunlop, Co-Owner, Principal of Jennings a recent inductee into the Healthcare Internet Hall of Fame, engages in a candid conversation about the transformative power of nurturing cultures within healthcare organizations. As a seasoned healthcare marketer and strategist, Dan underlines the importance of shifting from a traditionally corporate, almost militaristic approach to one that emphasizes care and support, particularly in the context of employee retention and recruitment. He shares personal anecdotes, including his own health scare, to underscore the urgency of this cultural shift. Dan argues for a “language of love” in healthcare, advocating for patient-centered care and authentic communication, which he believes should be the new norm in the industry. This insightful podcast episode not only celebrates Dan’s contributions to the field but also challenges health system leaders to reimagine their approach to healthcare delivery and marketing.

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Chris Boyer

Principal, @chrisboyer LLC  Using digital marketing, experience and UCD/CX to transform healthcare. Co-host of the touch point podcast and founder of the Touch Point Media network. 

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