touch point

TP477: The Trust Debt: The Hidden Cost of Automating the Wrong Things

Mar 4, 2026

TP476: Good Enough for People Is Not Good Enough for Machines

Feb 25, 2026

TP475: Is AI Making Us Better… or Just Cheaper?

Feb 18, 2026

Feb 15, 2017

TP2 – Content Management Systems

The Touchpoint Podcast is dedicated to in-depth, topical discussions on hospital and health system digital marketing and digital...

Feb 5, 2017

TP1 – Customer Journey Mapping

The Touchpoint Podcast is dedicated to in-depth, topical discussions on hospital and health system digital marketing and digital patient...

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