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Sep 18, 2019
A common mantra organizations hear when transforming themselves to become digital first is to “act more like a...
Sep 11, 2019
With the rise of consumerism and the introduction of a whole suite of technology to support marketing efforts,...
Sep 4, 2019
In this very special episode of touch point, hosts Reed Smith and Chris Boyer feature a recent panel...
Aug 28, 2019
Whether we like it or not, Facebook is still the most dominant social media platform – across all...
Aug 21, 2019
It seems natural that philanthropy is a significant component of non-profit health systems – but how does digital...
Aug 14, 2019
While digital tools and technologies has become an essential part of our lives in society, do different generations...
Aug 7, 2019
We often hear that healthcare is local. In this episode, hosts Reed Smith and Chris Boyer discuss how...
Jul 31, 2019
Just what does it mean to “nurture” digital customers? In this episode, hosts Reed Smith and Chris Boyer...
Jul 24, 2019
When it comes to brand differentiation, most hospitals and health systems struggle to define their uniqueness in the...