TP459 – Marketing Maturity and the Future of Healthcare Growth

Touch Point Podcast
Touch Point Podcast
TP459 – Marketing Maturity and the Future of Healthcare Growth
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In this episode, hosts Chris Boyer and Reed Smith explore what it takes to build a future-ready marketing organization that connects intelligence to impact. They break down why the next phase is about velocity—turning insight into action—rather than visibility alone, and how maturity depends on integration, governance, and access to data.

Then, Priyama Barua of Merge joins the conversation to discuss findings from her latest marketing maturity research. She shares how high-performing health systems operationalize insights, the gaps holding teams back, and what the next three to five years could look like as marketing evolves from a campaign function to a growth ecosystem.

Key themes:

  • Why speed of learning and action will define the next era of digital marketing
  • How unified data, AI, and governance reshape marketing’s role in growth
  • The CMO as ecosystem integrator across brand, access, and operations
  • Practical steps to move from campaign cycles to continuous learning

Mentions from the Show:

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Reed Smith

VP @jarrardinc, Advisor @MayoClinic Social Media Network and @SXSW Health & MedTech. @SocialHealthIns and @tpmnetwork founder

Chris Boyer

Principal, @chrisboyer LLC  Using digital marketing, experience and UCD/CX to transform healthcare. Co-host of the touch point podcast and founder of the Touch Point Media network. 

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