TP434: The Evolving CMO: From Brand Steward to Strategic Leader

Touch Point Podcast
Touch Point Podcast
TP434: The Evolving CMO: From Brand Steward to Strategic Leader
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In this episode, hosts Chris Boyer and Reed Smith unpack how the role of the Chief Marketing Officer has evolved—both across industries and within health systems.

  • The expanding CMO playbook – CMOs are now expected to drive growth, lead digital transformation, and influence business-wide decision-making.
  • The impact of AI and analytics – Today’s marketing leaders must be data-fluent and tech-savvy to keep pace.
  • Healthcare’s unique pressures – From navigating tight budgets to partnering with clinical and operational leaders, health system CMOs face distinct challenges.
  • Brand trust in the spotlight – The demand for transparency and ethical communication has never been higher.

Also, in a special panel recorded live at #HMPS25, we hear from three leaders at the forefront of this transformation:

  • Tanya Andreadis, VP, Chief Marketing and Experience Officer
  • Andy Chang, Chief Marketing Officer, UChicago Medicine
  • Chris Bevolo, Chief Transformation Officer, BPD

Mentions from the Show: 

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Chris Boyer

Principal, @chrisboyer LLC  Using digital marketing, experience and UCD/CX to transform healthcare. Co-host of the touch point podcast and founder of the Touch Point Media network. 

Reed Smith

VP @jarrardinc, Advisor @MayoClinic Social Media Network and @SXSW Health & MedTech. @SocialHealthIns and @tpmnetwork founder

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