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The importance of patient-provider communications has always been important, but as health systems adopt more ways to allow patients to connect with their care online, how has this impacted the way patients want to interact with their care team? In this episode, hosts Chris Boyer and Reed Smith share how consumerism and patient experience expectations are also shaping the ways and methods in which they communicate. They are joined by Dr. Bryan Vartabedian, who shares his perspective on ways organizations can begin to adopt better approaches to communicating with their patients.
Mentions from the Show:
- For doctors drowning in emails, one health system’s new strategy: pay for replies
- Quick Safety 29: Advancing patient-provider communication and activating patients
Leading Patient Engagement, Experience Trends for Next Year - How to rethink healthcare engagement in 2022
- AI Points the Way to Better Doctor-Patient Communication
