Jun 3, 2020

Healthcare organizations that stand out from others typically have one thing in common: investment and commitment to developing their leaders. Hosts Reed Smith and Chris Boyer share a case study that highlights how a public health system embraced new leadership strengths to address the coronavirus pandemic, and then share four “x-factors” of leadership that can be applied to healthcare. Guest Rodney Reider shares his experience in working with health systems to build effective leadership teams. 

May 27, 2020

A recent survey published in JAMA indicated that online patient ratings can add actionable content to CMS surveys...

May 20, 2020

Much like patients are being driven to interact with health systems digitally, healthcare professionals whom traditionally networked and...

May 13, 2020

The touch point podcast - a discussion on digital marketing & patient experience for healthcare. In this episode, we discuss a recent study about healthcare consumer’s expectations, how hospitals can use these expectations to strengthen the trust with their patients and how the media has been steadily losing trust in our society. They are joined by Jordan Picarsik of DocASAP who share his experience helping health systems use digital to help guide patients to care.

May 6, 2020

At the onset of our public health crisis, it seemed that many brands began advertising in similar ways,...

Apr 29, 2020

Crises can fundamentally reshape people’s beliefs and behaviors and lasting shifts in social attitudes, policy, work, and consumption...

Apr 22, 2020

Provider systems  have always tried to be the convenor of authoritative healthcare content for their communities – and...

Apr 15, 2020

Digital advertising (PPC, display ads, social media advertising) has played a traditional role in health system marketing –...