Oct 4, 2023

Chris Boyer and Reed Smith discuss the trends that have been driving this rise of consumerism and outline key milestones over the past 40 years. They are then joined by Kathy Divis and Mike Schneider of Greystone, who discuss how they’ve seen healthcare digital trends change over the years, and how they have developed the Healthcare Internet Conference (HCIC) to reflect these changes. 

Sep 27, 2023

Chris Boyer and Reed Smith discuss The Innovator’s Dilemma and the ten arguments it poses, reflecting on how they reflect on our current state industry. They are joined by Kamal Jethwani of Decimal.Health, who shares his experience with helping provider systems, digital health companies, and even pharma and medical device organizations embrace and adopt innovation and the long-lasting impacts it can provide our industry. 

Sep 20, 2023

Reed Smith and Chris Boyer explore the three pivotal digital strategies in healthcare: Transformation, Experience, and Innovation, offering insights into how these strategies are reshaping organizations and the industry. 

Sep 13, 2023

Reed Smith and Chris Boyer discuss the four leadership types of our industry, revisit the steps of change. And they also welcome Rodney Reider to the show, who shares his experience and outlines the tenets of healthcare leadership in his new book Grabbing the Next Rung: The Heart of Leadership. 

Sep 6, 2023

Chris Boyer and Reed Smith review the current sentiments of healthcare consumers regarding AI, and the reasons behind the sudden advancement of GenAI solutions in healthcare. They are joined by Alan Shoebridge of Providence, who shares how he is considering the use of GenAI for his communications team. 

Aug 30, 2023

Reed Smith and Chris Boyer discuss how developing a good data strategy is the underpinning of any successful digital transformation, experience or innovation strategy. They also reflect on the changing responsibilities of the Chief Data Officer over the years, and share myths related to data management. 

Aug 23, 2023

Reed Smith and Chris Boyer share how organizations can adopt a strategy-focused agile approach to transformation. They are joined by Erik Qualman, speaker and author of the Focus Project, who shares ways that leaders can remain focused while embracing change. 

Aug 16, 2023

Reed Smith and Chris Boyer discuss the significance of infusing AI with a human touch. They are later joined by Aaron Patzer from Vital.io, who sheds light on how his organization employs AI algorithms to humanize the patient experience.