In this episode of Live from HMPS25, former Microsoft executive and Healthcare Nation author Tom Lawry explores how AI is transforming the future of healthcare. Although artificial intelligence has been around for decades, the rise of large language models has thrust it into the mainstream—prompting healthcare leaders to rethink how care is delivered.

Tom makes one thing clear: AI isn’t here to replace people – it’s here to empower them. He calls for upskilling at every level, especially among nurses and physicians, to truly unlock AI’s potential. When done right, AI can shift healthcare from merely talking about personalization to actually delivering it – enhancing patient experiences, improving outcomes, and driving smarter, more human-centered care.