We’re back in another serious moment as COVID-19 cases continue to ramp up. And the controversy and noise and frustration in so many areas of society and healthcare have ramped up right alongside the coronavirus pandemic. But at the same time, we’re beginning to look back on those first three or four months. Two, three, even four months ago, we – and several of our partners across the industry – were talking about the importance of taking notes and keeping a record of what you’re doing and why. Because, we said, some point in the future people are going to come asking questions. That future is here. Questions about use of federal relief funds, billing practices, testing, staffing changes, and so much more. Here, CEO David Jarrard talks about the collision of past, present and future and how leaders can look back while also looking forward.
