Geek Squad 2020

Touch Point Podcast
Touch Point Podcast
Geek Squad 2020
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In our first episode, we dive into the world of remote patient monitoring, and specifically, what tech support needs to accomplish, when patients-generated health data isn’t flowing to the care team. WIll the patients be able to go to a Genius Bar in their local clinic for tech support? Will a Geek Squad van pull up outside a patient’s home to troubleshoot the connection? Or are we hoping the IT Help Desk will be able to file a ticket? Nick is joined by Sudipto, Natalya, Raj, Darryl and Ricardo.

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Dr. Nicholas Genes

Dr. Nicholas Genes is an emergency physician and clinical informaticist – he’s implemented EHRs, developed mHealth apps, and led telemedicine initiatives. From his role in IT leadership at a large urban academic medical center, he remains an enthusiastic believer in the potential for technology to improve patient care and safety, while making staff more efficient. Over the years, though, he’s also seen the toll of unintended consequences, and has developed a healthy skepticism toward rosy pitch decks or sweeping policy initiatives.

Sudipto Srivastava

Sudipto Srivastava is a digital health enthusiast whose career has been dedicated to delivering practical innovations in healthcare. He has worked for leading healthcare organizations in New York City, giving him an insider’s perspective while exposing him to a hotbed of innovative startups. Whether it’s AI or telemedicine or remote monitoring, he has kept the pulse on the disruptive innovation streaming through healthcare.

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