How should a patient get notified about a test result? How should a patient ask a question about those results? We know communication is critical to the doctor-patient interaction, but in digital health it’s not as simple as it should be. The gang explores the complexity of digital health communication, and thinks about solutions.
Dr. Nicholas Genes is an emergency physician and clinical informaticist – he’s implemented EHRs, developed mHealth apps, and led telemedicine initiatives. From his role in IT leadership at a large urban academic medical center, he remains an enthusiastic believer in the potential for technology to improve patient care and safety, while making staff more efficient. Over the years, though, he’s also seen the toll of unintended consequences, and has developed a healthy skepticism toward rosy pitch decks or sweeping policy initiatives.
Sudipto Srivastava is a digital health enthusiast whose career has been dedicated to delivering practical innovations in healthcare. He has worked for leading healthcare organizations in New York City, giving him an insider’s perspective while exposing him to a hotbed of innovative startups. Whether it’s AI or telemedicine or remote monitoring, he has kept the pulse on the disruptive innovation streaming through healthcare.
