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		<title>Touch Point Podcast</title>
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		<itunes:subtitle></itunes:subtitle>
		<itunes:author>Reed Smith and Chris Boyer</itunes:author>
		<itunes:type>episodic</itunes:type>
		<itunes:summary></itunes:summary>
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			<itunes:name>TouchPoint</itunes:name>
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				<title>Touch Point Podcast</title>
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		<googleplay:author><![CDATA[Reed Smith and Chris Boyer]]></googleplay:author>
			<googleplay:email>production@graydigitalgroup.com</googleplay:email>			<googleplay:description></googleplay:description>
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<item>
	<title>TP512 &#8211; Less Is Most: Patient Communication in a Crowded Inbox</title>
	<link>https://touchpoint.health/podcast/tp512-less-is-most-patient-communication-in-a-crowded-inbox/</link>
	<pubDate>Wed, 04 Nov 2026 12:15:00 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">2db6055d-b62d-5bb5-a1b5-58b005c3e30c</guid>
	<description><![CDATA[Patient communication overload: Chris Boyer and Reed Smith on spam filters, MyChart scams and the health system senders nobody counts. Why less is most.]]></description>
	<itunes:subtitle><![CDATA[Patient communication overload: Chris Boyer and Reed Smith on spam filters, MyChart scams and the health system senders nobody counts. Why less is most.]]></itunes:subtitle>
	<content:encoded><![CDATA[Patient communication overload: Chris Boyer and Reed Smith on spam filters, MyChart scams and the health system senders nobody counts. Why less is most.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4941/tp512-less-is-most-patient-communication-in-a-crowded-inbox.mp3" length="46522638" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Patient communication overload: Chris Boyer and Reed Smith on spam filters, MyChart scams and the health system senders nobody counts. Why less is most.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/11/TP512-image.jpg"></itunes:image>
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		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/11/TP512-image.jpg</ssp:url>
		<ssp:title>TP512 &#8211; Less Is Most: Patient Communication in a Crowded Inbox</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Patient communication overload: Chris Boyer and Reed Smith on spam filters, MyChart scams and the health system senders nobody counts. Why less is most.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/11/TP512-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP511 &#8211; Live from HCIC26: Who Let the Agents In?</title>
	<link>https://touchpoint.health/podcast/tp511-live-from-hcic26-who-let-the-agents-in/</link>
	<pubDate>Wed, 28 Oct 2026 11:15:22 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">7c1fcba6-1569-56ac-a29b-988c78472bf6</guid>
	<description><![CDATA[Live from HCIC26: Chris Boyer, Danny Fell and Jeff Steblea on shadow AI, AI agents inside bank accounts and what happens when patients bring their own agent.]]></description>
	<itunes:subtitle><![CDATA[Live from HCIC26: Chris Boyer, Danny Fell and Jeff Steblea on shadow AI, AI agents inside bank accounts and what happens when patients bring their own agent.]]></itunes:subtitle>
	<content:encoded><![CDATA[Live from HCIC26: Chris Boyer, Danny Fell and Jeff Steblea on shadow AI, AI agents inside bank accounts and what happens when patients bring their own agent.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4937/tp511-live-from-hcic26-who-let-the-agents-in.mp3" length="48043198" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Live from HCIC26: Chris Boyer, Danny Fell and Jeff Steblea on shadow AI, AI agents inside bank accounts and what happens when patients bring their own agent.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP511-ep-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/10/TP511-ep-image.jpg</ssp:url>
		<ssp:title>TP511 &#8211; Live from HCIC26: Who Let the Agents In?</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Live from HCIC26: Chris Boyer, Danny Fell and Jeff Steblea on shadow AI, AI agents inside bank accounts and what happens when patients bring their own agent.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP511-ep-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>Season 4, Episode 1: The Roach Motel Hired a Robot</title>
	<link>https://touchpoint.health/podcast/season-4-episode-1-the-roach-motel-hired-a-robot/</link>
	<pubDate>Mon, 26 Oct 2026 11:15:07 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">a0c65b69-06cf-5ee9-8159-b91e1b90caf5</guid>
	<description><![CDATA[Chris Boyer and Ed Bennett take on subscription traps on Surprise - It's Not a Toaster, exploring what happens when AI makes debt collection free, plus a Nathan Fielder documentary rec and a chatbot that designs a cancellation trap.]]></description>
	<itunes:subtitle><![CDATA[Chris Boyer and Ed Bennett take on subscription traps on Surprise - Its Not a Toaster, exploring what happens when AI makes debt collection free, plus a Nathan Fielder documentary rec and a chatbot that designs a cancellation trap.]]></itunes:subtitle>
	<content:encoded><![CDATA[Chris Boyer and Ed Bennett take on subscription traps on Surprise - It's Not a Toaster, exploring what happens when AI makes debt collection free, plus a Nathan Fielder documentary rec and a chatbot that designs a cancellation trap.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4935/season-4-episode-1-the-roach-motel-hired-a-robot.mp3" length="44919527" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Chris Boyer and Ed Bennett take on subscription traps on Surprise - It's Not a Toaster, exploring what happens when AI makes debt collection free, plus a Nathan Fielder documentary rec and a chatbot that designs a cancellation trap.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/10/SINAT61-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/10/SINAT61-image.jpg</ssp:url>
		<ssp:title>Season 4, Episode 1: The Roach Motel Hired a Robot</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Chris Boyer and Ed Bennett take on subscription traps on Surprise - It's Not a Toaster, exploring what happens when AI makes debt collection free, plus a Nathan Fielder documentary rec and a chatbot that designs a cancellation trap.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/10/SINAT61-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP510 &#8211; The Connectivity Tax</title>
	<link>https://touchpoint.health/podcast/tp510-the-connectivity-tax/</link>
	<pubDate>Wed, 21 Oct 2026 11:15:27 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">db885176-2722-57b1-9212-1c185c7b8ea4</guid>
	<description><![CDATA[Rural hospital technology gaps: Chris Boyer and Reed Smith with Allen Cooper of Ancilla Ventures on EHR hosting, interoperability and staying independent.]]></description>
	<itunes:subtitle><![CDATA[Rural hospital technology gaps: Chris Boyer and Reed Smith with Allen Cooper of Ancilla Ventures on EHR hosting, interoperability and staying independent.]]></itunes:subtitle>
	<content:encoded><![CDATA[Rural hospital technology gaps: Chris Boyer and Reed Smith with Allen Cooper of Ancilla Ventures on EHR hosting, interoperability and staying independent.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4933/tp510-the-connectivity-tax.mp3" length="81426795" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Rural hospital technology gaps: Chris Boyer and Reed Smith with Allen Cooper of Ancilla Ventures on EHR hosting, interoperability and staying independent.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP510-ep-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/10/TP510-ep-image.jpg</ssp:url>
		<ssp:title>TP510 &#8211; The Connectivity Tax</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Rural hospital technology gaps: Chris Boyer and Reed Smith with Allen Cooper of Ancilla Ventures on EHR hosting, interoperability and staying independent.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP510-ep-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP509: The Smart Intern Problem</title>
	<link>https://touchpoint.health/podcast/tp509-the-smart-intern-problem/</link>
	<pubDate>Wed, 14 Oct 2026 11:15:14 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">b952d137-cb96-5b7a-aaa8-42eecefc2d62</guid>
	<description><![CDATA[AI in healthcare market research: Chris Boyer and Reed Smith with Rob Klein and Eva Gott on synthetic respondents, digital twins and the research doom loop.]]></description>
	<itunes:subtitle><![CDATA[AI in healthcare market research: Chris Boyer and Reed Smith with Rob Klein and Eva Gott on synthetic respondents, digital twins and the research doom loop.]]></itunes:subtitle>
	<content:encoded><![CDATA[AI in healthcare market research: Chris Boyer and Reed Smith with Rob Klein and Eva Gott on synthetic respondents, digital twins and the research doom loop.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4929/tp509-the-smart-intern-problem.mp3" length="90464156" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[AI in healthcare market research: Chris Boyer and Reed Smith with Rob Klein and Eva Gott on synthetic respondents, digital twins and the research doom loop.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP509-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/10/TP509-image.jpg</ssp:url>
		<ssp:title>TP509: The Smart Intern Problem</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[AI in healthcare market research: Chris Boyer and Reed Smith with Rob Klein and Eva Gott on synthetic respondents, digital twins and the research doom loop.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP509-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP508: Marketing Beyond the Megaphone</title>
	<link>https://touchpoint.health/podcast/tp508-marketing-beyond-the-megaphone/</link>
	<pubDate>Wed, 07 Oct 2026 11:15:21 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">acb3f9aa-a31e-5a33-a37b-4463d55c8a91</guid>
	<description><![CDATA[Health system marketing beyond promotion: Chris Boyer and Reed Smith on Medicaid coverage changes, community benefit and Chris Bevolo's ServingOverSelling.]]></description>
	<itunes:subtitle><![CDATA[Health system marketing beyond promotion: Chris Boyer and Reed Smith on Medicaid coverage changes, community benefit and Chris Bevolos ServingOverSelling.]]></itunes:subtitle>
	<content:encoded><![CDATA[Health system marketing beyond promotion: Chris Boyer and Reed Smith on Medicaid coverage changes, community benefit and Chris Bevolo's ServingOverSelling.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4927/tp508-marketing-beyond-the-megaphone.mp3" length="81177346" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Health system marketing beyond promotion: Chris Boyer and Reed Smith on Medicaid coverage changes, community benefit and Chris Bevolo's ServingOverSelling.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP508-ep-card.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/10/TP508-ep-card.jpg</ssp:url>
		<ssp:title>TP508: Marketing Beyond the Megaphone</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Health system marketing beyond promotion: Chris Boyer and Reed Smith on Medicaid coverage changes, community benefit and Chris Bevolo's ServingOverSelling.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/10/TP508-ep-card.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP508: Schooled by AI: Faster Work, Thinner Judgment?</title>
	<link>https://touchpoint.health/podcast/tp508-schooled-by-ai-faster-work-thinner-judgment/</link>
	<pubDate>Wed, 30 Sep 2026 11:30:53 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">0b78a96d-13f2-51d4-ada1-13123a5fb511</guid>
	<description><![CDATA[AI in healthcare communications is taking the work that built judgment. Chris Boyer and Reed Smith ask how new and veteran marketers keep learning.]]></description>
	<itunes:subtitle><![CDATA[AI in healthcare communications is taking the work that built judgment. Chris Boyer and Reed Smith ask how new and veteran marketers keep learning.]]></itunes:subtitle>
	<content:encoded><![CDATA[AI in healthcare communications is taking the work that built judgment. Chris Boyer and Reed Smith ask how new and veteran marketers keep learning.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4924/tp508-schooled-by-ai-faster-work-thinner-judgment.mp3" length="93977546" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[AI in healthcare communications is taking the work that built judgment. Chris Boyer and Reed Smith ask how new and veteran marketers keep learning.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP507-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/09/TP507-image.jpg</ssp:url>
		<ssp:title>TP508: Schooled by AI: Faster Work, Thinner Judgment?</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[AI in healthcare communications is taking the work that built judgment. Chris Boyer and Reed Smith ask how new and veteran marketers keep learning.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP507-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP506 &#8211; Who Hears the Patient Now</title>
	<link>https://touchpoint.health/podcast/tp506-who-hears-the-patient-now/</link>
	<pubDate>Wed, 23 Sep 2026 11:15:49 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">a6727a9b-34f0-51f7-9d78-79287b283aa5</guid>
	<description><![CDATA[Gartner now predicts AI service cuts get rehired. Chris Boyer, Reed Smith and Amy Brown of Authenticx on AI voice agents in the healthcare access center.]]></description>
	<itunes:subtitle><![CDATA[Gartner now predicts AI service cuts get rehired. Chris Boyer, Reed Smith and Amy Brown of Authenticx on AI voice agents in the healthcare access center.]]></itunes:subtitle>
	<content:encoded><![CDATA[Gartner now predicts AI service cuts get rehired. Chris Boyer, Reed Smith and Amy Brown of Authenticx on AI voice agents in the healthcare access center.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4922/tp506-who-hears-the-patient-now.mp3" length="81249857" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Gartner now predicts AI service cuts get rehired. Chris Boyer, Reed Smith and Amy Brown of Authenticx on AI voice agents in the healthcare access center.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP506-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/09/TP506-image.jpg</ssp:url>
		<ssp:title>TP506 &#8211; Who Hears the Patient Now</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Gartner now predicts AI service cuts get rehired. Chris Boyer, Reed Smith and Amy Brown of Authenticx on AI voice agents in the healthcare access center.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP506-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP505 &#8211; Who Is Consenting For This?</title>
	<link>https://touchpoint.health/podcast/tp505-who-is-consenting-for-this/</link>
	<pubDate>Wed, 16 Sep 2026 11:15:10 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">c51433e0-197c-51df-9336-eeaa84c6ef4d</guid>
	<description><![CDATA[AI browsers click reject all on your cookie banner. Chris Boyer and Reed Smith on healthcare consent, agent traffic and who writes the rules. Featuring Jessica Holton from OursPrivacy. ]]></description>
	<itunes:subtitle><![CDATA[AI browsers click reject all on your cookie banner. Chris Boyer and Reed Smith on healthcare consent, agent traffic and who writes the rules. Featuring Jessica Holton from OursPrivacy.]]></itunes:subtitle>
	<content:encoded><![CDATA[AI browsers click reject all on your cookie banner. Chris Boyer and Reed Smith on healthcare consent, agent traffic and who writes the rules. Featuring Jessica Holton from OursPrivacy. ]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4918/tp505-who-is-consenting-for-this.mp3" length="79289536" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[AI browsers click reject all on your cookie banner. Chris Boyer and Reed Smith on healthcare consent, agent traffic and who writes the rules. Featuring Jessica Holton from OursPrivacy.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP505-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/09/TP505-image.jpg</ssp:url>
		<ssp:title>TP505 &#8211; Who Is Consenting For This?</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[AI browsers click reject all on your cookie banner. Chris Boyer and Reed Smith on healthcare consent, agent traffic and who writes the rules. Featuring Jessica Holton from OursPrivacy.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP505-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
</item>

<item>
	<title>TP504 &#8211; The Disposition Code</title>
	<link>https://touchpoint.health/podcast/tp504-the-disposition-code/</link>
	<pubDate>Wed, 09 Sep 2026 11:15:21 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">b204bbfb-e596-52d9-8f0e-e0455c2025d2</guid>
	<description><![CDATA[Patient access and the disposition code. Chris Boyer and Reed Smith on why reminders fail, plus Jessica Walker on a list of patients marked unreachable.]]></description>
	<itunes:subtitle><![CDATA[Patient access and the disposition code. Chris Boyer and Reed Smith on why reminders fail, plus Jessica Walker on a list of patients marked unreachable.]]></itunes:subtitle>
	<content:encoded><![CDATA[Patient access and the disposition code. Chris Boyer and Reed Smith on why reminders fail, plus Jessica Walker on a list of patients marked unreachable.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4916/tp504-the-disposition-code.mp3" length="80739916" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Patient access and the disposition code. Chris Boyer and Reed Smith on why reminders fail, plus Jessica Walker on a list of patients marked unreachable.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP504-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/09/TP504-image.jpg</ssp:url>
		<ssp:title>TP504 &#8211; The Disposition Code</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Patient access and the disposition code. Chris Boyer and Reed Smith on why reminders fail, plus Jessica Walker on a list of patients marked unreachable.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP504-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
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<item>
	<title>TP503 &#8211; The Person Who Wasn&#8217;t Part of the Plan</title>
	<link>https://touchpoint.health/podcast/tp503-the-person-who-wasnt-part-of-the-plan/</link>
	<pubDate>Wed, 02 Sep 2026 11:15:59 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
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	<description><![CDATA[By 2040, 14 million older adults face unmet care needs. Chris Boyer and Reed Smith on the caregiver persona healthcare wrote a decade too early, and the fix.]]></description>
	<itunes:subtitle><![CDATA[By 2040, 14 million older adults face unmet care needs. Chris Boyer and Reed Smith on the caregiver persona healthcare wrote a decade too early, and the fix.]]></itunes:subtitle>
	<content:encoded><![CDATA[By 2040, 14 million older adults face unmet care needs. Chris Boyer and Reed Smith on the caregiver persona healthcare wrote a decade too early, and the fix.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4913/tp503-the-person-who-wasnt-part-of-the-plan.mp3" length="87996758" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[By 2040, 14 million older adults face unmet care needs. Chris Boyer and Reed Smith on the caregiver persona healthcare wrote a decade too early, and the fix.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP503-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/09/TP503-image.jpg</ssp:url>
		<ssp:title>TP503 &#8211; The Person Who Wasn&#8217;t Part of the Plan</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[By 2040, 14 million older adults face unmet care needs. Chris Boyer and Reed Smith on the caregiver persona healthcare wrote a decade too early, and the fix.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/09/TP503-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
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<item>
	<title>TP502 &#8211; Don&#8217;t Write Toward the Machine</title>
	<link>https://touchpoint.health/podcast/tp502-dont-write-toward-the-machine/</link>
	<pubDate>Wed, 26 Aug 2026 11:15:07 +0000</pubDate>
	<dc:creator><![CDATA[Reed Smith and Chris Boyer]]></dc:creator>
	<guid isPermaLink="false">5ef382d0-a356-536e-b2d5-f775d523cfde</guid>
	<description><![CDATA[Pew says 1 in 10 web pages is AI-written. Chris Boyer and Reed Smith on the AI tells, where AI belongs in content production and where it costs you more.]]></description>
	<itunes:subtitle><![CDATA[Pew says 1 in 10 web pages is AI-written. Chris Boyer and Reed Smith on the AI tells, where AI belongs in content production and where it costs you more.]]></itunes:subtitle>
	<content:encoded><![CDATA[Pew says 1 in 10 web pages is AI-written. Chris Boyer and Reed Smith on the AI tells, where AI belongs in content production and where it costs you more.]]></content:encoded>
	<enclosure url="https://touchpoint.health/podcast-download/4911/tp502-dont-write-toward-the-machine.mp3" length="88821393" type="audio/mpeg"></enclosure>
	<itunes:summary><![CDATA[Pew says 1 in 10 web pages is AI-written. Chris Boyer and Reed Smith on the AI tells, where AI belongs in content production and where it costs you more.]]></itunes:summary>
	<itunes:image href="https://touchpoint.health/wp-content/uploads/2026/08/TP502-image.jpg"></itunes:image>
	<ssp:image>
		<ssp:url>https://touchpoint.health/wp-content/uploads/2026/08/TP502-image.jpg</ssp:url>
		<ssp:title>TP502 &#8211; Don&#8217;t Write Toward the Machine</ssp:title>
	</ssp:image>
	<itunes:explicit>false</itunes:explicit>
	<itunes:block>no</itunes:block>
	<itunes:duration>0:00</itunes:duration>
	<itunes:author><![CDATA[Reed Smith and Chris Boyer]]></itunes:author>	<googleplay:description><![CDATA[Pew says 1 in 10 web pages is AI-written. Chris Boyer and Reed Smith on the AI tells, where AI belongs in content production and where it costs you more.]]></googleplay:description>
	<googleplay:image href="https://touchpoint.health/wp-content/uploads/2026/08/TP502-image.jpg"></googleplay:image>
	<googleplay:explicit>No</googleplay:explicit>
	<googleplay:block>no</googleplay:block>
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